Customer Service Assistant

Customer Service Assistant

Commercial Manager/ Store Manager

Responsibilities

• Associates 2
• Minimum 12
• th
• Pass
• Key Deliverables
• As a Customer Service Associate at Marks and Spencer, your main role is to assist customers, maintain store standards, and learn the basics of store operations. Your key responsibilities include:

Customer Service

• Welcome customers with a friendly attitude and help them find what they need.
• Listen to customers, understand their preferences, and recommend suitable products.

Store Standards

• Help maintain the store’s appearance by following guidelines for product displays.
• Ensure products are handled carefully and organized correctly on the shelves.

Basic Operations

• Follow company guidelines for tasks like stocking, housekeeping, and cashiering.
• When needed, help with basic cashier duties to provide smooth service.
• Growth & Learning:

Benefits

• Take part in training sessions to improve your skills and grow within the role.