Section Manager

JobProfile

Job

Profile

Job Title

Section Manager

Reward Level

Associates 3

Reporting To

Commercial Manager / Store Manager

Qualification: Essential: Any Graduate

Key

Deliverables

• (Essential functions
• &

Responsibilities

of

the

Job)

:

As

a

Section

Manager,

your

key

responsibilities

include:

Oversee Daily

Operations

• Manage
• the
• daily
• activities
• of
• your section,

ensure standards

are

• met,
• and check that pricing and other legal requirements are followed.

Support

Cashiers

• Help
• train
• cashiers
• and
• provide
• support
• as
• needed.

Meet

Sales Targets

• Ensure
• your
• section
• meets
• sales
• goals
• and
• contribute to
• setting
• these
• targets. Monitor progress and take action if needed.

Communicate Performance

• Keep
• your
• team
• informed
• about
• how
• the
• department, store,

and

region are performing towards targets.

Reduce

Loss

• Minimize
• stock
• loss
• by
• training
• your
• team
• on
• proper
• merchandise
• handling
• and
• stock
• protection.

Customer

Service

• Lead
• by
• example
• in
• providing
• excellent customer service,

understanding

and

building relationships with customers, and handling complaints effectively.

Visual Merchandising

• Follow
• and
• enforce
• visual
• merchandising
• guidelines and
• provide
• feedback
• to the visual merchandiser.

Operational

Procedures

• Ensure
• all
• procedures
• are
• followed
• correctly.

Audit

Standards

• Check
• areas
• like
• fitting
• rooms
• and
• check out
• for
• cleanliness
• and
• standards.

Product

Quality

• Help
• maintain
• high
• product quality
• by
• reporting
• any
• issues
• to
• the
• merchandising
• team.

Team

Development

• Train
• and
• develop
• your
• team,

clearly

define

roles,

and

give

constructive

feedback.

Motivate

Team

• Inspire
• and
• motivate
• your
• team
• to
• achieve
• sales
• targets
• and
• follow
• process