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Executive - Operations

Mahindra Logistics

Job Description – Executive, Operations

Key Responsibilities

  • Manage day-to-day Sort Centre operations, including inbound and outbound activities.
  • Handle teams and ensure achievement of customer-agreed targets and SLAs.
  • Monitor manpower deployment and ensure optimal resource utilization.
  • Maintain 5S standards, safety, and operational discipline.
  • Track daily productivity, operational KPIs, and performance metrics.
  • Ensure timely shipment processing and minimize operational delays.
  • Identify operational gaps and implement corrective actions.
  • Coach and guide team members to achieve organizational goals.
  • Ensure process adherence, quality standards, and operational efficiency.
  • Coordinate with internal stakeholders to ensure smooth day-to-day operations.