Production Analyst Developer

Description The Role We’re looking for a Production Analyst Developer to join our Production Support function in Pune. This is a hands‑on, code‑focused role for engineers who enjoy working close to live systems and taking ownership of real production issues.

About FNZ

• FNZ FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms.
• We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
• We created wealth’s growth platform to help.
• We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations.
• All in a regulated financial institution.
• We partner with the world’s leading financial institutions, with over US$2.5 trillion in assets on platform (AoP).
• Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.

Responsibilities

• You’ll operate as a developer within the support organization—investigating live incidents, debugging applications at code and data level, fixing defects, delivering small enhancements, and ensuring solutions are robust through proper testing.
• From root cause analysis through to implementation and validation, you’ll own issues end‑to‑end while working closely with Production Support Analysts and other developers to improve platform stability and resilience.
• Investigate and resolve production issues through code‑level debugging, log analysis, workflow tracing, and SQL data analysis
• Identify root causes of recurring incidents and implement permanent fixes via code or configuration changes
• Deliver fixes end‑to‑end, including implementation, validation, and regression testing
• Write and maintain unit tests to ensure solution quality and prevent regressions
• Design and build small automations, scripts, or tooling to reduce manual operational effort
• Provide specialist technical support during major incidents and act as an escalation point for complex issues
• Partner with Production Support Analysts to improve runbooks, SOPs, and recovery procedures
• Contribute to improvements in platform stability, performance, monitoring, and operational readiness
• Ensure all changes meet security, audit, quality, and operational standards

Requirements

• What we are looking for: Strong understanding of object‑oriented programming with hands‑on experience debugging production systems
• SQL skills with the ability to analyze data and support root‑cause investigations
• Proven experience fixing defects and delivering small application enhancements
• Experience implementing fixes and performing functional and regression testing
• Experience writing and maintaining unit test cases
• Understanding of application architectures, APIs, background jobs, and service‑based systems
• Working knowledge of Git (branching, commits, pull requests)
• Familiarity with Microsoft‑based technologies such as C#, ASP.NET /.NET Core/ Any programming language, MVC, VB.NET, and MS SQL Server 2–5 years’ experience in software development, production support development, or application support engineering roles.

Preferred

• Nice to Have (Not Essential) : Exposure to monitoring or log‑analysis tools such as Splunk, New Relic, PagerDuty, or ServiceNow Experience using development and debugging tools like
• Visual Studio Basic understanding of financial services or investment platforms
• Experience contributing to knowledge bases or operational documentation