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UX Researcher

Scaleway

Join Scaleway, a leading European cloud computing company, as a UX Researcher. In this role, you will lead impactful user research on highly technical products, develop scalable ResearchOps practices, and empower product teams to conduct research independently. You will work closely with Product Managers and Product Designers, collaborate with various teams, and advocate for user-centered decision-making. The position offers a hybrid work environment, spacious offices, a healthy meal service, well-being commitments, and opportunities for career mobility.

Responsibilities

  • Lead end-to-end UX research initiatives, from discovery to usability testing and continuous research, focusing on cloud infrastructure products and technical users.
  • Partner closely with Product Managers and Product Designers to identify research opportunities, frame relevant research questions and translate findings into actionable product recommendations.
  • Develop and scale ResearchOps practices, including research workflows, methodologies, templates and insight management processes.