Customer Service Operations Representative

Join Curri, a fast-paced delivery service, as a Customer Service Operations Representative. In this role, you will facilitate deliveries, provide support to customers and drivers, and identify areas for operational improvement. Benefits include health, dental, vision, 401K, and equity compensation. Ideal candidates are passionate, self-starters with excellent communication skills and a strong problem-solving mindset.

• Facilitate deliveries from booking to successful drop-off and everything in between.
• Provide best-in-class support for our customers and drivers via chat and phone.
• Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly.

• We are looking for a passionate, driver, self-starters who are ready to tackle problems from a first-principles perspective; and who are eager to learn and contribute to the company's growth and shape its operational strategies
• Top-notch customer service skills
• Excellent written and verbal communication skills
• Strong critical thinking and problem solving acumen
• Proficient in G-Suite (Google Docs, Google Sheets)
• Fun personality, positive attitude, eagerness to learn