Sales Engineer

Join Ketryx as a Solutions Engineer, where you'll be a key player in the technical aspect of enterprise sales cycles. You'll guide prospects through discovery, run technical evaluations, and deliver demos that showcase how Ketryx supports regulated software teams. This role requires a strong understanding of modern SDLC/DevOps tooling and workflows, as well as experience in Solutions Engineering or a comparable customer-facing technical role.

You’ll do well in this role if you enjoy fast-paced environments, can balance multiple active evaluations, and are motivated by helping customers connect technical capabilities to business outcomes

You're passionate about improving healthcare through technology

Responsibilities

• Guiding prospects through structured discovery, running rigorous technical evaluations, and delivering demos and Proof-of-Value engagements.
• Acting as a pre-sales solutions architect, taking real customer workflows and constraints and turning them into repeatable solutions focused on value.
• Partnering with Account Executives to shape evaluation plans and demo flows, handle technical objections, and remove blockers between steps.
• You understand the challenges of developing software in regulated environments and can articulate how automation can transform this process
• You're equally comfortable discussing DevOps practices, regulatory requirements, and business va

Requirements

• You enjoy applying your technical background in a sales environment and contributing meaningfully across cross-functional teams
• Comfort discussing integrations, security basics, and enterprise constraints in a credible, practical way
• Strong understanding of modern SDLC/DevOps tooling and workflows (source control, CI/CD, issue tracking, testing, releases, integrations)

Willingness to travel

• 4+ years in Solutions Engineering, Sales Engineering, Solutions Consulting, or a comparable customer-facing technical role (enterprise experience preferred)
• Strong presentation and communication skills across technical and non-technical stakeholders
• Ability to run structured discovery and produce clear written outputs that drive next steps
• Working knowledge of regulated software concepts (traceability, validation expectations, evidence generation, audit/inspection readiness)
• Ability to juggle multiple active evaluations and shifting priorities while maintaining responsiveness and quality
• Previous startup experience
• Keywords:, medical device software, software as medical device, SaMD, Software systems engineer, software in a medical device, SiMD, software systems engineering, software verification, software validation, technical communication, sales engineering, SaaS, sales engineer
• Comfortable working cross-functionally in fast-paced settings
• Prior experience in technical product software, especially in the life sciences space
• Familiarity with enterprise scale engagements

Exceptional organizational and time-management skills

• Experience building reusable demos, PoV environments, templates, or lightweight automation to improve scalability
• You’ll do well in this role if you enjoy fast-paced environments, can balance multiple active evaluations, and are motivated by helping customers connect technical capabilities to business outcomes. This position is based in our Cambridge, MA office. Applicants must be authorized to work for any employer in the U.S. Ketryx is not able to sponsor or assume sponsorship of employment visas (including H-1B), F-1 visas, or OPT at this time

Pay

USD 100,000 - 120,000