Senior Project Manager

Join our team as a Senior Project Manager, where you will be responsible for managing customer delivery projects from PreSales milestones through technical onboarding. You will collaborate cross-functionally with various teams, build and maintain project plans, identify and escalate risks, and provide accurate delivery status updates.

Responsibilities

• You will also drive project planning and retrospectives, contributing to continuous improvement.
• Project manage customer delivery projects from PreSales milestones through technical onboarding, ensuring strong customer relationships.
• Collaborate cross-functionally across Sales, Product, Security, Engineering, and Customer Success to drive progress and successful outcomes on customer engagements.
• Build and maintain clear project plans, timelines, and dependencies, and provide accurate, timely delivery status to customers and stakeholders.

Requirements

• Comfortable working cross-functionally across groups such as Sales, Product, Security, Engineering, and Customer Success

Familiarity with cybersecurity concepts and best practices

• Proven experience in technical onboarding and communicating with highly technical stakeholders
• Strong project management skills with sharp attention to detail
• Proficient in process optimization and tools like salesforce, confluence and jira
• Analytical problem-solver with excellent communication and interpersonal skills

Adaptable and organized in a fast-paced, dynamic environment

• 5 years of experience in a customer-facing onboarding, implementation, or solutions role within a SaaS or cybersecurity-focused organization
• Strong presentation skills and ability to tailor messaging for both technical and non-technical audiences
• Ability to drive accountability without direct authority
• Jira and confluence experience

Preferred

• Familiarity with federal or defense sector customers, including understanding of compliance frameworks (e.g., FedRAMP, IL5, CMMC)
• Working knowledge of API integrations, cloud infrastructure (AWS, Azure), or DevSecOps workflows
• PMP, CSM, or similar certification is a plus

Benefits

• This role offers a range of benefits, including health and wellness coverage, flexible time off, a 401(k) plan, equity incentives, and professional development opportunities.