Revenue Strategy & Operations Coordinator

Compass, a leading real estate technology company, as a Revenue Strategy & Operations Coordinator. In this role, you will take ownership of the Agent Introduction Program, manage the complete lifecycle of agent-submitted referrals, drive cross-functional alignment, and ensure a seamless experience for our growth teams and referring agents. You will also be responsible for process optimization, Salesforce architecture ownership, incentive and reward governance, escalation and policy resolution, and serving as a cross-functional liaison. The ideal candidate will have strong interpersonal skills, a compliance mindset, and the ability to thrive in a dynamic, ambiguous environment.

Responsibilities

• Oversight of the daily operations of the Agent Introduction Program, managing the complete lifecycle of agent-submitted referrals.
• Identifying areas for improvement within the current sales process to maximize team efficiency, and designing automated solutions that reduce manual data entry.
• Building, maintaining, and updating records in Salesforce to ensure validation of referral introductions and comprehensive documentation.

Requirements

• Polished visual, written, and oral presentation skills
• B.A. or B.S

Strong interpersonal skills and glass-half-full mentality

• Compliance Mindset: Strong attention to detail with an understanding of program policy governance and basic regulatory guardrails
• Self-starter attitude, and ability to exercise judgment and solve difficult problems without direct supervision
• Autonomy & Problem Solving: A proactive self-starter who thrives in a dynamic, ambiguous environment and can execute judgment without direct daily supervision
• High Emotional Intelligence & Communication: Exceptional written and verbal communication skills, with a proven ability to manage high-stakes, sensitive partner escalations with diplomacy and poise
• Basic analytical skills: proficient in Google Sheets/Excel with the ability to gather, clean, and interpret complex operational data to surface actionable pipeline insights for senior leadership
• Ability and appetite to learn quickly in a fast-paced environment
• Strong project management and communication skills
• 2+ years of relevant experience

Preferred

• Familiarity with PowerBI and Salesforce a plus