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Product Manager (Agentic Workforce Operations)

Assembled

Skills

Required

  • product management

Join Assembled, a company that helps customer support teams optimize staffing and manage schedules. As a Product Manager, you will be responsible for building agentic automation that streamlines operations and enhances team autonomy. You will take a new revenue-generating product from concept to launch, working closely with engineering, design, and go-to-market teams. This role offers competitive compensation, comprehensive benefits, and flexible work arrangements.

We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you!

USD 190,000 - 240,000

About Assembled

A track record of taking ambiguous, 0-to-1 products from concept to production and adoption

Responsibilities

  • Own the product vision and roadmap for agentic automation, connecting customer needs to measurable business outcomes.
  • Define the controls, visibility, and evaluations that let customers trust autonomous decisions and involve a person when needed.
  • Work directly with customers to test the product in live operations, measure its impact, and drive adoption.

Requirements

  • 4+ years of product management experience in enterprise B2B SaaS
  • Experience at a growing startup, with the ability to prioritize and deliver as business needs evolve
  • Experience working directly with customers to understand complex workflows and turn those insights into product decisions
  • Sound judgment about AI behavior, reliability, and when people should stay in control
  • Strong analytical and technical skills, with the ability to use data and customer insights to make product tradeoffs
  • Clear written and verbal communication, with the ability to align engineering, design, commercial teams, and senior customer stakeholders