Sales Director, SMB

Join Braze, a leading customer engagement platform, as a Sales Director for the SMB segment. In this highly visible leadership role, you will build, scale, and lead the Braze For Startups sales organization. You will own the strategy, execution, and performance of the SMB sales segment, build and lead a high-performing team, and collaborate with various departments to drive growth. The ideal candidate has 7+ years of SaaS sales experience, including 3+ years of direct people management experience leading SMB sales teams.

Responsibilities

• Own the strategy, execution, and performance of the SMB sales segment, including revenue attainment, pipeline generation, conversion, sales productivity, and forecast accuracy.
• Build and lead a high-performing team of Account Executives, creating a clear and repeatable SMB sales motion across various acquisition channels.
• Partner with Sales Operations and Marketing to design territory and account-assignment models, lead routing, pipeline definitions, capacity plans, compensation structures, dashboards, and forecasting processes.