Sales Director, SMB

Braze, a leading customer engagement platform, as a Sales Director for our SMB sales organization. In this highly visible leadership role, you will build, scale, and lead our Braze For Startups sales team. You will own the strategy, execution, and performance of the SMB sales segment, establish the business operating cadence, and develop sales playbooks and enablement programs.

The ideal candidate has 7+ years of SaaS sales experience, including 3+ years of direct people management experience leading SMB sales teams.

Responsibilities

• You will also partner with Sales Operations, Marketing, and Customer Success to drive growth and improve efficiency.
• Own the strategy, execution, and performance of the SMB sales segment, including revenue attainment, pipeline generation, conversion, sales productivity, and forecast accuracy.
• Build and lead a high-performing team of Account Executives, creating a clear and repeatable SMB sales motion across various acquisition channels.
• Develop sales playbooks, enablement programs, prospecting standards, qualification methodologies, discovery frameworks, and objection-handling tools that improve consistency and conversion.