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Stakeholder Communications Lead

Globe

About Globe

  • Do you want to take the first step in making Filipinos’ lives better everyday?
  • Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation!

G ka ba?

Join the G Nation today!

Responsibilities

  • Manager oversees internal and external communications to ensure timely, clear, and consistent updates across teams and business partners.
  • This role focuses on product updates, campaign and platform maintenance announcements, partner engagement, and improving communication processes to support smooth business operations.
  • You will be responsible for the following: Internal Communications: Manage communications on product updates, new product developments, system downtimes, and tech freezes.
  • Work with different teams to ensure information is accurate and shared on time.
  • Coordinate and review approved communications for business partners, including platform maintenance and product updates.
  • Ensure clear and consistent messaging to support strong partner relationships.
  • Develop and maintain communication channels, templates, and guidelines to improve information flow across teams and external partners.
  • Work with internal teams and external partners to gather feedback and ensure communications address their needs.
  • Review and improve communication workflows to make processes faster, more efficient, and consistent.
  • Manage multiple communication initiatives, timelines, and priorities to ensure smooth execution and alignment across stakeholders.

Requirements

  • A degree in Communications, Marketing, Business, or a related field is an advantage.
  • Strong written and verbal communication skills, with the ability to tailor messages to different audiences.
  • Experience in corporate communications, stakeholder management, or partner communications.
  • Good project management and organizational skills, with the ability to handle multiple priorities and deadlines.
  • Strong analytical and problem-solving skills, with a focus on improving processes.
  • Proficiency in digital communication tools and platforms.
  • Strategic thinking and the ability to work effectively with different teams and stakeholders.

Preferred

  • Familiarity with external tools and APIs is an advantage.

Benefits

  • Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package