Stakeholder Communications Lead
Globe
- Philippines
- Lead/Staff
- Posted
About Globe
- Do you want to take the first step in making Filipinos’ lives better everyday?
- Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation!
G ka ba?
Join the G Nation today!
Responsibilities
- Manager oversees internal and external communications to ensure timely, clear, and consistent updates across teams and business partners.
- This role focuses on product updates, campaign and platform maintenance announcements, partner engagement, and improving communication processes to support smooth business operations.
- You will be responsible for the following: Internal Communications: Manage communications on product updates, new product developments, system downtimes, and tech freezes.
- Work with different teams to ensure information is accurate and shared on time.
- Coordinate and review approved communications for business partners, including platform maintenance and product updates.
- Ensure clear and consistent messaging to support strong partner relationships.
- Develop and maintain communication channels, templates, and guidelines to improve information flow across teams and external partners.
- Work with internal teams and external partners to gather feedback and ensure communications address their needs.
- Review and improve communication workflows to make processes faster, more efficient, and consistent.
- Manage multiple communication initiatives, timelines, and priorities to ensure smooth execution and alignment across stakeholders.
Requirements
- A degree in Communications, Marketing, Business, or a related field is an advantage.
- Strong written and verbal communication skills, with the ability to tailor messages to different audiences.
- Experience in corporate communications, stakeholder management, or partner communications.
- Good project management and organizational skills, with the ability to handle multiple priorities and deadlines.
- Strong analytical and problem-solving skills, with a focus on improving processes.
- Proficiency in digital communication tools and platforms.
- Strategic thinking and the ability to work effectively with different teams and stakeholders.
Preferred
- Familiarity with external tools and APIs is an advantage.
Benefits
- Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
