Service Representative

Service Representative Company: Sofive Soccer Centers About Us: Sofive Soccer Centers is a modern sport complex dedicated to soccer, featuring multiple small-sided soccer fields. We are committed to providing an exceptional experience to our customers, combining top-notch facilities with outstanding service.

As a Service Representative, you will serve as the primary point of contact for our customers, delivering quality service and administrative support to our management team.

About Sofive

• Join our team and be a part of creating memorable experiences for our customers.
• Sofive Sofive, the home of 5-a-side soccer; a new kind of soccer center.
• We make "the beautiful game" more available than ever before for soccer and fitness enthusiasts by providing easy access to the highest quality, 5-a-side, all-season soccer centers.
• We are a growing startup that is developing state-of-the-art soccer centers – modern sport complexes with small-sided soccer fields.
• We have 22 sites to date, with many more in the pipeline.
• Integrity is the backbone of our organization.
• We value reliability and professionalism in our partnerships with businesses and team members.
• And of course, we are passionate about soccer!

Resonate with this?

• Then let’s connect.
• Learn more here and on our website.
• Find open positions and come grow with a technology empowered, community minded organization that is passionate and knowledgeable about the soccer industry.
• Sofive is soccer.
• Non-stop.

Responsibilities

• You will engage with customers, provide information on our products and services, drive sales, resolve issues, and maintain positive relationships with patrons.
• Provide high-level customer service and hospitality during all operating hours, including weekends and holidays.
• Maintain a positive attitude and work collaboratively with all staff members to ensure efficiency and camaraderie.
• Effectively handle inquiries and bookings using computerized systems, adhering to cash and stock reconciliation procedures.
• Uphold the aesthetic, atmosphere, and culture.
• Maintain product knowledge for all soccer and retail operations.
• Provide administrative and clerical support for the management team, including word processing, coordinating reception paperwork, and database maintenance.
• Perform other duties as necessary, compatible with the position's nature.

Requirements

• Passion and knowledge about the soccer industry, with a personal commitment to health and wellness.
• Ability to prioritize and multitask in a fast-paced environment.
• Proactive approach to tasks and duties, capable of working independently.
• Excellent communication skills and ability to work with diverse personalities.
• Strong customer service and problem-solving skills.
• Positive, can-do attitude with a friendly and professional demeanor.
• Availability to work weekends, holidays, and some evening shifts.
• Prior retail experience is a plus. $18.42 / hr If you're passionate about soccer and dedicated to providing exceptional service, we encourage you to apply for the Service Representative position at Sofive Soccer Centers.

Preferred

• Experience with point-of-sale (POS) systems is a plus.

Qualifications

Apply now!