Customer Service Loader
plumberssupplyco
- Louisville, United States
- Mid Level
- Posted
- Plumbers Supply Co, a leading provider in the plumbing and heating industry, as a Customer Service/Loader at our Bishop Lane location.
- We're committed to operational efficiency and exceptional customer service, ensuring that every order is delivered accurately and on time.
- Outstanding customer service and reliability in managing order pickups and deliveries.
- A collaborative and proactive approach to problem-solving.
About plumberssupplyco
DOES THIS SOUND LIKE YOU?
Responsibilities
- Delivering and staging orders while maintaining a clean and organized warehouse environment, ensuring customer satisfaction every step of the way.
- You prefer a sedentary role with minimal customer interaction.
- Customer Interaction: Locate and load customer orders onto vehicles or trailers, ensuring accuracy and meeting customer needs.
- Deliver completed orders to the Will Call Counter and Drive-Thru areas and stage products for loading or delivery.
- Pick products using an RF scanner, update inventory in ERP systems, and maintain proper records to ensure inventory control.
- Safely operate forklifts and other material handling equipment, following all prescribed methods and safety procedures.
- Keep the warehouse accessible and safe for employees, customers, and visitors by adhering to cleanliness and organization standards.
Requirements
- Efficiency and attention to detail in warehouse operations.
- Interacting with customers, solving logistical challenges, and working in a dynamic, team-oriented environment.
- High School Diploma or GED equivalent.
- Physical stamina to stand, walk, and lift up to 75 lbs with assistance.
- A proactive attitude and ability to multitask in a fast-paced environment.
Preferred
- 0-1 year of experience in a warehouse environment preferred.
- Forklift certification (training provided on-site).
- Strong customer service skills with the ability to interact professionally and courteously.
Benefits
- Plumbers Supply Co offers a competitive salary and benefits package, including health insurance, dental and vision insurance, paid holidays, paid time off, life insurance, short and long-term disability, a robust wellness program, 401K with company match, and opportunities for professional growth.
- Ready to contribute to our exceptional customer service?
BENEFITS
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