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Course Materials Program Lead - Coyote Bookstore CSUSB

follett

About follett

  • Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.
  • Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content.
  • We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent.
  • We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.
  • $16.90 - $18.04 per hour Position Overview This position is responsible for planning, coordinating, and assisting with executing the Follett ACCESS course materials operations for a store.

Responsibilities

  • Collects, edits, and oversees textbook orders to ensure accurate and timely availability of textbooks and digital resources.
  • Collaborates with the Follett ACCESS Operations & Implementation Team.
  • Interfaces regularly with faculty for ongoing training of Follett ACCESS requirements and timely collection of adoptions.
  • Works with store management to reach out to publishers to handle issues related to adoptions and selection.
  • Ensures all course materials are available and ready for students on the targeted date and executes a hassle-free customer experience.
  • Ensures that billing and collection for the Follett ACCESS accounts are managed accordingly.
  • Conducts tasks and assignments as directed.
  • Works with little supervision and utilizes independent judgment to execute company programs and initiatives effectively.
  • Consistently demonstrates Follett Values - Integrity, Accountability, Customers, Each and Every Associate, Innovation, and Teamwork.

Requirements

  • Requirements Associate's Degree or equivalent.
  • Advanced computer skills.
  • Bookstore operations experience.
  • Follett system knowledge, preferably Follett ACCESS, CourseTracks.
  • Strong communication skills, both written and verbal, to convey concepts and solve problems.
  • Proficient organizational skills and problem-solving ability.

Pay

  • Pay Range $12.00 - $24.33 / hour Pay Transparency The annual salary/hourly rate range has been established based on the role, experience, skill set, and location.
  • The exact starting salary/hourly rate within the range will depend on the role and the local market.
  • This position may be eligible to participate in one of the Company’s incentive plans.
  • The amount of any incentive payment varies and is subject to the terms and conditions of the applicable incentive plan.

Benefits

  • We offer a comprehensive benefits package which includes medical, dental, vision, disability, wellness programs, 401(k) plan, flex spending, paid holidays, and paid time off.
  • Eligibility for benefits is governed by the applicable policies and plan documents.
  • Medical, Dental, & Vison • Voluntary Insurance plans • 401k + 100% company match (up to 4%) • 80 hours vacation + sick days • 10 paid company holidays • Quarterly Bonus Plan Equal Opportunity Employer.

Pay Rate

Follett Higher Education is a drug-free workplace environment.

Full time benefits

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.