Senior Content Designer

Join AutoScout24, Europe's leading online car marketplace, as a Senior Content Designer. In this role, you will work closely with various teams to shape customer experiences, lead content design for complex journeys, and help scale content design expertise. You will also collaborate with B2B marketing and use research and data to inform decisions. The ideal candidate has significant experience in content design, excellent writing skills, and a strong understanding of AI's impact on product experiences.

Leiter der Content-Design für komplexe Erfahrungen im Dealer-Ökosystem, Verbindung von Reisen und Berührungspunkten über mehrere Teams und Produktbereiche hinweg.

Responsibilities

• Gestaltung und Entwicklung von KI-gestützten und sprachbasierten Dealer-Erfahrungen, Erforschung und Bewertung der Interaktion zwischen Sprache, Interaktion und KI-Verhalten.
• Zusammenarbeit mit B2B-Marketing zur Verbindung von Produkt- und Marketingnarrativen, Beitrag zur Expertise im Content-Design für Produkt- und Funktionsbenennung.
• You use research and data to inform decisions, challenge assumptions and evaluate your work

Requirements

• You have experience working across multiple teams and stakeholders, creating alignment and influencing product decisions
• You think beyond individual screens and are confident working with information architecture, content strategy, interaction design and complex user journeys
• You understand how AI is changing product experiences and Content Design, and are confident using AI in your own practice as well as shaping and evaluating communication in AI-powered experiences
• You have excellent written and spoken English skills (C2 level or equivalent) and write and communicate confidently in German, French, or Italian
• You have strong writing craft and can create and evaluate clear, precise, accessible and inclusive language, including for generative experiences
• You have significant experience in Content Design, UX Writing or a similar product content role, working on complex digital products and customer journeys
• You are comfortable with ambiguity and proactively frame problems, develop a clear point of view and make recommendations