VIP Relationship Manager

Join as a VIP Relationship Manager, where you will own and grow a portfolio of high-net-worth clients, delivering a white-glove, concierge-style experience. You will drive revenue growth through upselling and cross-selling, conduct client discovery, collaborate with internal teams, manage the CRM, engage clients, and stay informed on market trends.

Responsibilities

• This is a senior, revenue-impacting role ideal for charismatic and motivated relationship builders. - Gérer et développer un portefeuille de clients VIP et de haute valeur, en agissant en tant que conseiller de confiance et partenaire commercial. - Identifier et exploiter les opportunités de vente croisée et de vente incitative au sein de la suite de produits VIP, y compris le trading, l'OTC, le
• Earn, le lending. - Collaborer avec les équipes de vente, de produit et d'opérations pour offrir des expériences client sans faille et recueillir des retours d'expérience. - Demonstrated success in upselling and cross-selling complex financial or technology products to high-value clients - Proven experience in relationship management, account management, sales, or client advisory roles within financial services, fintech, trading, brokerage or crypto - Experience in crypto, trading platforms or institutional brokerage environments is highly desirable - Self-starter mentality with the ability to manage a book of business independently - Experience using CRM platforms (Salesforce or similar) to manage pipelines, client engagement and performance tracking - Strong commercial mindset with the ability to influence client behavior and drive revenue growth through trusted relationships - Comfort operating in fast-paced, high-ownership environments with revenue accountability - Familiarity with real-time client communication tools such as Telegram, WhatsApp or similar platforms - High emotional intelligence (EQ) and outstanding communication skills, with a natural ability to build credibility and rapport with senior and sophisticated clients - Existing relationships or a personal network of high-net-worth or active trading clients - A strong interest in digital assets, crypto markets and emerging financial products - Experience supporting clients across multiple products such as trading, yield, lending or structured investment products - A background in consultative or solution-based sales rather than transactional sales