Senior Sales Operations Analyst

Join Braze, a leading customer engagement platform, as a Senior Sales Operations Analyst. In this role, you will partner with the AMER sales leadership team to support long-term growth through data-driven recommendations and process improvements. You will be responsible for territory, quota, and capacity planning, scaling sales processes, and designing data and reporting infrastructure. The ideal candidate will have 4+ years of experience in Go-to-Market Operations, Sales Strategy and Operations, or Revenue Operations at a high growth B2B SaaS company.

Responsibilities

• Lead the annual territory carve for AMER, ensuring accuracy and equitability, and providing data-driven recommendations on territory structure.
• Build capacity models that translate growth targets into recommended headcount, territory coverage, and quota scenarios for leadership to evaluate.
• Bring data-driven recommendations for how sales processes need to evolve as the region and company grow, identifying bottlenecks before they slow the business down.