Shift Supervisor / Field Service Technician

Join Humanoid, a company on a mission to build the world's most capable humanoid robots. As a Field Service Technician / Shift Supervisor, you will be responsible for the deployment, integration, and maintenance of our humanoid robot solutions at customer facilities. You will supervise a team of Field Operations Associates, act as the on-shift operational leader, diagnose hardware and software issues, and collect and analyze operational data. This role requires strong technical understanding, problem-solving skills, and excellent communication abilities.

Supervise a team of Field Operations Associates, setting and maintaining high standards in a demanding operational setting.

Responsibilities

• Act as the on-shift operational leader, ensuring that the appropriate tools, spare parts, and equipment are available.
• Collect, analyse, and interpret operational data to evaluate robot performance, identify bottlenecks, and drive continuous improvements.