Senior Engineering Manager (Payments)

Join Patreon as a Senior Engineering Manager (Payments) and lead a team of software engineers in delivering a high-quality payments product for creators and their fans. You will set technical direction, drive execution on major infrastructure initiatives, and champion a culture of operational excellence. Additionally, you will manage and grow the team, collaborate with other teams, and represent Payments in cross-functional planning.

Partnership with product, operations, design, and data to craft a vision and roadmap for a high-quality payments product.

Overseeing a team of software engineers to realize the vision, set technical direction, and drive execution on major infrastructure initiatives.

Managing and growing the team, owning hiring, performance, and career development, and championing a culture of operational excellence.

If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway

About Patreon

Comfortable people managing but stepping in and identifying when more hands on effort is needed to drive the right outcomes

Experience working with experimentation driven approaches to optimize product surfaces and use of data to inform roadmap decisions

Direct experience with payments, billing, or financial infrastructure at scale — you understand PCI compliance, payment processing/orchestration, chargebacks, and reconciliation, or adjacent regulated-fintech domains

Responsibilities

• Comfort owning both the "keep the lights on" reliability work and new product bets in the same portfolio
• Strong cross-functional partnership skills — you'll work daily with Product, Design, Finance, and Support leads
• Deep commitment to building high craft user experiences for both creators and fans

Requirements

• Proven track record shipping high‑impact, end‑to‑end product work in complex domains (ideally payments, fintech, or other mission‑critical systems)
• Experience navigating vendor relationships and build-vs-buy decisions for critical infrastructure
• Skilled at building healthy, trusting relationships across Product, Design, business partners, and other engineering teams
• 10+ years of software engineering experience and at 5+ years of experience managing an engineering team
• Experience with international payments expansion (local payment methods, currency conversion, cross-border compliance)

Preferred

• Background in marketplace or creator-economy businesses

Pay

USD 340,000 - 425,000