Senior Program Manager (Product & Go-To-Market Programs)

Join our team as a Senior Program Manager, where you will be the key connection point between our Go-To-Market organization and Product & Engineering. You will own the path to our customers and partners, orchestrate cross-functional programs, design communication plans, track progress, and build the discipline for program management. This role requires 5-7+ years of experience in program or project management, technical fluency in enterprise software platforms, and the ability to operate without formal authority.

You build the system, not just the tracker; you've created or fixed a process that outlived your tenure

About Parloa

Energized rather than paralyzed by ambiguity; you build the playbook while running the plays

Responsibilities

• Coordination and management of program execution between the Go-To-Market (GTM) organization and Product & Engineering teams.
• Ownership of the program plan, sequence, cadence, deadlines, and outcomes for large changes that impact customers and partners.
• Designing and implementing communication plans for customers and partners to ensure a coordinated experience.

Requirements

• 5-7+ years in program or project management, owning complex cross-functional programs end to end — not workstreams inside someone else's program
• Technically fluent in enterprise software platforms: you can assess what a change means for customers without Engineering explaining it each time
• You operate without formal authority — you've held teams to deadlines you don't own, and you're comfortable making the call
• You've worked as the connective tissue between technical and commercial teams, translating in both directions
• An exceptionally strong writer, equally at home in technical detail and executive narrative