Senior Technical Account Management (Global Partner Integrations)

Discovery as a Senior Staff Technical Account Manager (TAM) in the Global Partner Integration Team. You will be responsible for managing go-to-market partner integrations, focusing on back-office systems and apps deployed on affiliate-owned equipment. You will work closely with external affiliates and partners throughout the integration lifecycle and serve as the technical point of contact for partners. The ideal candidate has a background in technical production, program management, engineering, architecture, or a similar technical discipline, and has a proven track record of building strategic relationships with external partners.

Your work and approach are exemplary: you drive best practices and set standards for your team

About Warner Bros Discovery

• Join Warner Bros.
• You are a collaborative partner who makes stakeholders and team members more productive

Responsibilities

• Assurer la gestion technique des intégrations des partenaires, en travaillant en étroite collaboration avec les équipes internes et externes pour garantir le succès des intégrations.
• Évaluer les conceptions et les plans des partenaires pour identifier et résoudre les problèmes avant la mise en œuvre, et conduire les partenaires à s'adapter à notre architecture d'intégration standard.
• Représenter la voix des partenaires, en utilisant une approche basée sur les données pour faire remonter les informations clés des partenaires et les utiliser pour améliorer notre expérience d'intégration.
• You are a key contributor to your organisation and the company's strategy relating to go-to-market partner relationships
• You are recognised as a leader, mentor others, and have a proven track record of building strategic relationships with external partners
• You use data to assess the success of what you've launched
• You are an effective communicator across all levels and disciplines — from Engineering to Marketing/Distribution to Executive Leadership — and communicate effectively both internally and with external Affiliates and Partners in those same disciplines
• Lead the planning, execution, and delivery of projects across multiple product and technology teams around the world
• You understand affiliate equipment, including set-top boxes, and know how to work with partners to integrate our app onto that equipment and that equipment into our broader framework
• You effectively manage multiple stakeholders and projects across various stages of implementation

Requirements

• The ideal candidate has a track record of building high-performance, stable, scalable systems that have been successfully shipped to customers in production
• You show good judgement, making trade-offs between immediate and long-term business needs
• You have played a lead role in the delivery of a major product or feature launch, either as a Technical Account Manager, Product Manager, Program Manager, Engineer, or Solutions Architect
• You understand back-office systems such as authentication, authorisation, identity management, billing, and entitlements, and have demonstrated the ability to deliver projects in these areas
• You balance technical depth, product knowledge, business understanding, and organisational and communication skills to ensure the right decisions are made whenever and wherever you're involved, backed by a demonstrated track record
• Must have the legal right to work in the country hired
• Bachelor's degree with significant experience in Technical Account Management, Product Management, Programme Management, Engineering, or Solutions Architecture
• You understand organisational and corporate goals and ensure your projects deliver what's required to meet them
• You demonstrate sound judgement across multiple projects or programme areas, and can manage more than one project simultaneously and successfully
• Communicate clearly, analyse technical designs, organise project timelines, secure commitments, manage risks, identify critical paths, spot edge cases, triage bugs, review metrics and data, and monitor launch operations for large software projects