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[Paris] IT Support Intern (start date Jan 2027)

Dedale Intelligence

Skills

Required

  • Windows
  • macOS
  • fleet management
  • device compliance
  • Microsoft 365 administration
  • MDM/endpoint tools
  • Intune
  • French

Join our team as an IT Support Intern in Paris. You will be the day-to-day IT point of contact for every team, ensuring a reliable, secure, and well-equipped working environment.

Responsibilities

  • Assurer le support utilisateur en gérant les demandes via le système de billetterie, en diagnostiquant et en résolvant les incidents matériels et logiciels.
  • Participer à l'intégration et à la désintégration des employés en préparant et en configurant l'équipement, en créant des comptes et en remettant des appareils.
  • Gérer le cycle de vie des comptes utilisateurs, les droits d'accès et les adhésions aux groupes, et maintenir l'inventaire des équipements.

Requirements

  • This hands-on internship offers real experience in a modern IT and security environment, with close mentoring and the potential for a permanent role.
  • Responsibilities include user support, on-site support, onboarding and offboarding, account management, fleet management, device compliance, and process improvement.
  • Ideal candidates are in their last year of a graduate degree in a related field, have a first experience in IT support, and are comfortable troubleshooting Windows and macOS.
  • Last year of a graduate degree (Bachelor or Master) in a related field, ideally looking for an end-of-studies internship.
  • A first experience (internship, project or apprenticeship) in IT support is a plus; motivated candidates are welcome.
  • Comfortable troubleshooting Windows and macOS; basics of Microsoft 365 administration are a plus.
  • Exposure to MDM/endpoint tools (Intune or similar) is an asset, otherwise a genuine willingness to learn.
  • Methodical, service-oriented, with a habit of clear documentation.
  • Fluent English; working French is a strong plus.
  • On-site in Paris; reliable and trustworthy (the role involves admin rights and account management).

Benefits

  • A genuine springboard: a formative internship with a path to a permanent role (CDI) for a strong performer.
  • A hands-on, autonomous and varied role with visible impact across the whole company.
  • Real mentoring and skill-building across IT and cybersecurity.
  • Offices in the heart of Paris (WeWork), and a young, international team.
  • A modern, stimulating tech environment, in direct contact with management.