Head of User Experience

Join AMCS, a leading provider of software solutions for the environmental sector. As the Head of User Experience, you will be responsible for ensuring a seamless user experience across all products and modules, driving consistency in UX patterns and visual language, and leading and growing the UX/UI team. You will have the opportunity to make a significant impact on the company's mission to create a cleaner world.

Responsibilities

• Assurer que la solution SaaS à travers les produits et modules offre une expérience fluide depuis la connexion, la configuration et la navigation de l'utilisateur.
• Conduire la cohérence des modèles UX, des modèles d'interaction et du langage visuel à travers les produits et les initiatives de développement dans toutes les lignes de produits.
• Diriger, coacher et développer l'équipe UX/UI existante, tout en restant impliqué dans le travail pratique : révision des conceptions, animation d'ateliers et réalisation de travaux de conception directe.
• Experience establishing UX research and validation practices (usability testing, spec/design review processes) in partnership with Product Management and Engineering

Requirements

• 10+ years in UX/product design, including 5+ years leading and managing a UX/design team, ideally within enterprise or vertical-market B2B SaaS
• A track record of driving UX consistency across multiple products or business units in a matrixed organization — not just owning a single product's design
• Knowledge of regional governance/compliance issues (E.g. UX as it pertains to GDPR)
• Experience proposing and standing up a team operating model — comfortable making the case for headcount, structure, and process change to senior leadership
• Bachelor's or Master's degree in Human-Computer Interaction, Design, or a related field, or equivalent practical experience
• Strong influence and stakeholder management skills; able to hold a design standard under delivery pressure from both Product Management and Engineering
• Direct experience building, scaling, or governing a design system and a shared UI component library in close partnership with a platform/engineering team
• Familiarity with how AI/agentic workflows are reshaping product UX — able to reason about design implications, not just traditional screen-based interaction design

Preferred

• Domain exposure to field service, logistics, transportation, ERP, or environmental/resource-management software is a strong plus, but not required