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Tech Ops Lead

Granola

Skills

Required

  • maintain office IT hardware

Join our team as a Tech Ops Lead, where you'll be the go-to person for internal support questions, manage device administration, and improve our systems. You'll have the opportunity to shape the role around your strengths and take on larger technical projects as the function grows.

About Granola

Spot recurring problems and improve the systems behind them, making our systems easier to use and manage as we grow.

Responsibilities

  • Be the first point of contact for internal support questions in Slack and in person, delivering laptop onboarding sessions for new joiners.
  • Manage macOS and Windows devices using Fleet, administer Google Workspace and other SaaS tools, and maintain office IT hardware.