Talent Acquisition Operations Generalist

Join Braze, a leading customer engagement platform, as a Talent Acquisition Operations Generalist. In this pivotal role, you will drive the day-to-day execution, optimization, and scaling of our global Talent Acquisition infrastructure. You will work closely with recruiters, hiring managers, and the broader People team to enhance our recruitment processes and technology.

Map, evaluate, and optimize end-to-end talent acquisition workflows across global regions to eliminate friction, boost recruiter productivity, and deliver an exceptional candidate experience.

Responsibilities

• Serve as a core administrator for our recruitment tech stack (e.g., Greenhouse/Workday, CRM, Gem, sourcing tools, assessment platforms, GoodTime, AI scheduling tools). Lead ongoing maintenance, integrations, user permissions, and user training.
• Maintain high standards of data hygiene across all systems. Partner with the Senior Manager and People Analytics team to build, track, and analyze key recruiting metrics (time-to-fill, pipeline velocity, pass-through rates, agency spend) to inform TA strategy.