Sales Operations Systems and Data Lead

Join Braze, a leading customer engagement platform, as the Sales Operations Systems and Data Lead. In this role, you will architect the technical foundation and data strategy for our global sales organization, manage the GTM tech stack, and drive top-of-funnel growth. You will also establish data governance frameworks, optimize processes, and collaborate cross-functionally. The ideal candidate has 5+ years of Salesforce administration experience, strong data analytics skills, and a proven track record in sales operations.

Responsibilities

• Lead the technical configuration and governance of Salesforce and the broader GTM stack, including automation and AI.
• Build scalable cleansing, deduplication, and enrichment workflows across all GTM data sources, and establish policies to improve data quality.
• Redesign Opportunity management, approval flows, and renewal/expansion handoffs to increase seller productivity, and lead User Acceptance Testing (UAT).