City Relation & Success Manager

Join pony, a fast-growing urban mobility startup, as a City Relation & Success Manager. In this role, you will take full ownership of a portfolio of 7 to 10 cities, acting as the main point of contact for elected officials, city staff, and the local ecosystem. Your primary objective will be to secure the renewal of contracts and licenses while identifying opportunities for expansion. You will also be responsible for driving high usage of the service among residents and ensuring it is perceived positively in the local community.

About Pony

Committed and enthusiastic: Ready to fully engage in high-impact projects and travel regularly to support local initiatives.

Responsibilities

• Assurer la gestion d'un portefeuille de 7 à 10 villes, en agissant en tant que principal point de contact pour les élus et le personnel municipal.
• Proposer et mettre en œuvre des projets locaux en collaboration avec les élus et le personnel municipal, en travaillant avec l'écosystème local pour développer des partenariats.
• Travailler en étroite collaboration avec d'autres équipes de l'entreprise pour garantir la qualité du service et répondre aux attentes des villes.

Requirements

• Education background: Graduate from a top business school or Sciences Po.
• Professional experience: 1+ year experience in a similar field, ; with an interest in politics or urban mobility is a strong plus.
• Relationship-building: Ability to develop trust-based relationships with public-sector stakeholders and navigate institutional environments.
• Communication: Strong verbal and written communication skills; comfortable presenting pony’s offer to diverse public audiences.
• Project management: Organised and structured, with the ability to manage several projects simultaneously and mobilise different stakeholders to achieve common goals.
• Problem-solving: Able to contribute to solving unexpected challenges and support the team in finding practical solutions.