Technical Program Manager (NPI)

WHOOP, a leading performance optimization company, as a Technical Program Manager (NPI). In this role, you will support manufacturing execution for new hardware products from early development through mass production ramp. You will coordinate factory readiness, manage manufacturing schedules and risks, and work cross-functionally to resolve technical and operational challenges during product development and launch. You will partner closely with various teams, including Hardware Engineering, Manufacturing Engineering, Test Engineering, Quality, Supply Chain, and Operations, to deliver high-quality products on time and at scale.

Responsibilities

• Coordination of factory readiness, management of manufacturing schedules and risks, and resolution of technical and operational challenges during product development and launch.
• Partnership with cross-functional teams, including Hardware Engineering, Manufacturing Engineering, Test Engineering, Quality, Supply Chain, and Operations, to ensure high-quality product delivery.
• Development and maintenance of manufacturing schedules, build plans, risk trackers, and issue lists, proactively identifying risks and tracking dependencies.
• Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

Requirements

• Bachelor's degree in Engineering, Supply Chain, or a related technical field, or equivalent practical experience
• Experience supporting hardware NPI programs, engineering builds, or production ramp activities in a cross-functional environment
• Effective communication and collaboration skills, with familiarity using project management and collaboration tools; willingness to travel internationally up to 25% to support manufacturing builds and production readiness
• Working knowledge of hardware manufacturing processes, including SMT, assembly, test, and pack-out, and familiarity with manufacturing metrics such as yield and throughput
• 3+ years of experience in technical program management, manufacturing development, hardware engineering, or related roles, preferably in consumer electronics or hardware manufacturing
• Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities, track technical issues, and drive follow-through
• Experience working with contract manufacturers or external manufacturing partners, preferably in an international manufacturing environment
• The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office

Pay

USD 120,000 - 160,000

Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience