MediClinic AM SPOC

MediBuddy

Skills

Client Meetings - Reviews and Presentations (Weekly / Monthly / Quarterly)
Invoice management and collections, to make sure all invoices are cleared and paid within the agreed timelines as per agreement.
Data Management and coordination with the finance team for all issues related to Invoices and payments
Retention and timely renewal of all accounts. Build client relationships to make sure we are well connected.
Project Green (Upsell / Cross sell). Generate additional revenue from existing clients by bringing value adds and by offering new services.
New Lead Generation - Pitching for new business, adding new Logos..
Working to improve Margins of current accounts and new projects
Directing, coordinating and administering medical and non-medical resources, facilities and services
Liaising with clerical, medical and professional staff at all levels
Developing services and implementing changes

Work closely with Operations team to make sure the below is managed by the team:
Managing Medical and Paramedical staff (Doctors and Staff Nurse)

Managing end-to-end OHC operations and smooth functioning of MediClinics for the clients
Strengthening existing processes with sound Process Flows, Automated systems.
To make sure all invoices are raised on time along with submission of all necessary documents to clients
To ensure all the client deliverables are met on a timely basis.
Build relationships with the facility team at client place and ensure smooth flow of OHC payments.
Coordinate with the HR Team and provide documents at the time of audits.
To ensure day to day activities are carried out and concerned reports are maintained.
Medical staff issues/grievances need to be addressed within TAT.
Sharing MIS report on monthly basis

Graduate 3+ years of experience in Hospital Industry or Occupational Health Services
Excellent verbal, written and interpersonal communication skills.
Strong knowledge of Client Service processes and techniques.