jobapplier

F&B Service

ITC Hotels

Skills

Required

  • evaluation of customer satisfaction
  • grammar

Responsibilities

  • Primary Responsibility : Greet passengers, monitor carry-on baggage and direct passengers to assigned seats
  • Ability to remain positive, respectful and understanding during challenging situations and/or passenger conflict
  • Maintain physical health and professional appearance standards
  • Provide constant attention to our customers, providing them with a safe and reliable onboard experience

Requirements

  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Required Work Experience

  • Stewardess Degree : Associate of Science - AS | Associate of Arts and Sciences - AAS | Bachelor of Hotel Management - BHM | Bachelor of Arts - BA
  • Required Knowledge : Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services.
  • This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services.
  • This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Required Skills
  • Customer Insight, Greet Guests, Customer Acquisition, Food Distribution