Steward
ITC Hotels
- ITC Maratha, Mumbai, Maharashtra, India
- On-site
- Posted
This job is closed: the employer no longer lists it.
Responsibilities
- Primary Responsibility : Ability to remain positive, respectful and understanding during challenging situations and/or passenger conflict
- Provide constant attention to our customers, providing them with a safe and reliable onboard experience
- Greet passengers, monitor carry-on baggage and direct passengers to assigned seats
- Maintain physical health and professional appearance standards
Requirements
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Speech Recognition — The ability to identify and understand the speech of another person.
- Speech Clarity — The ability to speak clearly so others can understand you.
Required Work Experience
- Stewardess Degree : Bachelor of Arts - BA | Associate of Arts and Sciences - AAS | Associate of Science - AS | Bachelor of Hotel Management - BHM
- Required Knowledge : Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services.
- This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services.
- This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Food Distribution, Customer Acquisition, Customer Insight, Greet Guests
