- Cagayan de Oro, Philippines
- Mid Level
- Bachelor's degree
- Posted
Skills
Required
- customer service
- Microsoft Office applications
Preferred
- Assist customers with inquiries
- Balance cash transactions
- AMLA
- Support branch operations
Responsibilities
- Process deposits, withdrawals, fund transfers, bills payments, and other over-the-counter transactions.
- Handle cash and check transactions while ensuring accuracy and compliance with bank policies.
- Verify client information and transaction documents.
- Assist customers with inquiries and provide excellent service during every interaction.
- Balance cash transactions and maintain accurate records at the end of each business day.
- Follow operational, security, and regulatory requirements, including AMLA and other banking guidelines.
- Support branch operations and contribute to the achievement of service standards.
- Transactions are processed accurately and efficiently with minimal errors.
- Customer concerns are addressed professionally and promptly.
- Daily cash balancing and reconciliation are completed successfully.
- Compliance, security, and internal control standards are consistently observed.
- Positive customer feedback and strong working relationships with branch colleagues.
Requirements
- Bachelor's degree in any business-related course or equivalent.
- Strong numerical, analytical, and organizational skills.
- Excellent communication and customer service abilities.
- High level of integrity, accuracy, and attention to detail.
- Proficient in basic Microsoft Office applications.
- Fresh graduates are encouraged to apply.
Benefits
- Structured training and on-the-job learning opportunities.
- Exposure to core banking operations and customer-facing functions.
- Supportive team environment focused on growth and development.
- Opportunities to build your banking knowledge and advance your career.
- Meaningful work that helps customers achieve their financial goals.
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