Customer Relations Assistant (Baguio Branch)

Responsibilities

• Customer Relations Assistant (CRA), you’ll help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are properly completed.
• Handle day-to-day financial transactions with accuracy and professionalism
• Open and close accounts while ensuring compliance with standard operating procedures

Provide clear guidance on savings and investment products

• Deliver excellent customer service and build strong client relationships
• You grow into a trusted representative of the bank

Requirements

• Accounts are opened and closed smoothly with complete documentation
• You demonstrate strong communication skills and a customer-first mindset
• Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent Fresh graduates are encouraged to apply
• Strong communication and interpersonal skills
• Willingness to report onsite

Benefits

• Baguio

A supportive environment that values learning and growth

• Hands-on training to help you succeed in your role
• Opportunities to build a career in banking and financial services
• A culture that prioritizes teamwork, integrity, and client satisfaction

What Success Looks Like

• Clients leave the branch feeling valued and supported
• Transactions are processed efficiently and error-free