Partner Enablement Specialist

• Partner Enablement Specialist Job Description: Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to market to solve complex business challenges.
• Purpose Build and run the Partner Enablement Team, own the partner onboarding programme end to end, and be the single voice of partners towards Product Management.

About Ac

• We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their channel partners.
• We help businesses grow faster, operate efficiently, and transform in a dynamic market (more information through this link : https://www.arrow.com/globalecs/ ).

Responsibilities

• assess readiness, conduct discovery calls, and identify high-potential opportunities for Arrow sales.
• run standard product demonstrations and support advanced demos with sales teams.
• guide partners through setup, data imports, users, pipelines, quotes, and catalog configuration.
• deliver sales and admin training sessions, webinars, and Q&A workshops.
• conduct regular follow-ups, monitor engagement, and re-activate inactive partners.
• log product requests, bugs, and enhancement ideas; contribute to FAQs and knowledge content.
• work closely with Sales and the Integration Support Specialist on CRM-related projects.
• Success Measures 80%+ of partners configured within 30 days.
• 60%+ active partner adoption by Day 30.
• Minimum 2 trained sales users per partner.
• All product requests tracked and answered within 5 business days.
• Training satisfaction score of 4/5 or higher.

Requirements

• Profile 3-6 years' experience in Customer Success, Onboarding, Pre-Sales, Training, or Channel Enablement within SaaS or IT.
• Strong presentation and training skills.
• Experience with CRM platforms such as Salesforce, Dynamics, or HubSpot.
• Comfortable with data imports and basic system configuration.
• Fluent English and French; internal Arrow candidates with channel or ArrowSphere experience strongly encouraged.

Benefits

• A full-time permanent role within a globally recognized IT leader.
• The chance to work on strategic, high-impact programs.
• A dynamic international environment, collaborating with teams across EMEA and North America.
• Opportunities for career growth and professional development in cloud and project management.
• A culture that values innovation, collaboration, and continuous improvement.

Full Permanent contract, Social advantages

CNSS, CIMR, Health insurance. #LI-JC1 Location: MA-Casablanca, Morocco (Boulevard Al Quods) Time Type: Full time Job Category: Business Support