Senior SOC Controller

About Pinkerton

• Overview 170+ Years Strong.
• Industry Leader.
• Global Impact.
• At Pinkerton, the mission is to protect our clients.
• To do this, we provide enterprise risk management services and programs specifically designed for each client.
• Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions.
• Bonded together, we share a commitment to integrity, vigilance, and excellence.
• Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

Responsibilities

• SOC Controller assigned to a specific client is responsible for triage, quality assurance, and intelligence and threat analysis utilizing the Crisis Response tool, guaranteeing optimal business operations.
• SOC Controller will develop and coordinate implementing new services and best practices with the SOC team.
• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Support senior management and line-of-business (LOB) stakeholders closely by triaging risks and ensuring the smooth continuance of business functions during an incident, crisis, or disaster.
• Drive and manage working and project management groups to enhance the SOC’s technological and operational support.
• Manage the implementation of new services, tools, and applications to support SOC operations.
• Implement & support SOC operating procedures/best practices to drive business goals and objectives.
• Facilitate client’s crisis management response and coordinate incident escalations and emergency communications to the site, regional, and enterprise-level global security leadership.
• Conduct detailed written and verbal situation briefings to global security executives and higher.
• Draft & review concise notifications for the Client’s decision-makers and global security leader’s distribution.
• All other duties, as assigned.

Requirements

• Bachelor's degree in Security Studies, International Affairs, Intelligence Studies, Criminology, Crisis Management, or related field.
• At least five years of experience in a collaborative environment such as a government or corporate global security operations center, emergency operations center, or other transferable fields.
• Experience working with global risk intelligence and incident response software, emergency mass notification systems, travel risk management software platforms, and geographic information systems.
• Experience working in intelligence, geopolitical or security-related disciplines Demonstrated analytical and problem-solving experience providing business insights and recommendations from data sets.
• Excellent verbal, written, and interpersonal communication skills.
• Able to work in a fast-paced environment under multiple deadlines and competing priorities.
• Able to organize workload for effective implementation.
• Serve as an effective team leader.
• Attentive to details and accuracy.
• Able to build consensus and influence decision-makers.
• Maintain confidentiality when dealing with sensitive information.
• Computer skills; Microsoft Power BI, Tableau.

Working Conditions

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.