Systems SRE Data Center Engineer
Boingo
- Frisco, United States
- Mid Level
- Posted
Responsibilities
- Perform routine patching, software updates, and basic configuration tasks across Ubuntu Linux servers, VMware hosts, and HPE VME hypervisors managed via HPE PCBE.
- Monitor HPE SimpliVity and Nimble Storage health status; assist with drive replacements, volume allocations, and cluster resource scaling under guidance.
Requirements
- 3 to 5 years of hands-on experience in systems administration, datacenter engineering, or Site Reliability Engineering (SRE).
- Hands-on experience operating within HPE Private Cloud Business Edition (PCBE) or HPE GreenLake consoles. Experience supporting virtualized workloads hosted on VMware vSphere or HPE VME environments.
Operating Systems
Solid, working proficiency with Ubuntu OS, RHEL 7+, and standard Linux command-line, system admin tools. Familiarity with Linux networking, systemd, permissions, and package management.
Datacenter Physical Layer
Direct experience performing physical datacenter hardware maintenance, including precision racking, server stacking, structured ethernet and fiber cabling, and label management.
Education
- Bachelor’s degree preferred.
- Technical Skills & Capabilities
HPE Compute & Storage
Operational experience deploying, maintaining, and monitoring HPE Compute (ProLiant, Synergy) and HPE Storage systems such as HPE SimpliVity hyperconverged nodes or HPE Nimble Storage arrays. Basic familiarity with HPE iLO remote management APIs.
Kubernetes & Containers
Working experience deploying, troubleshooting, and maintaining containerized applications running on Kubernetes or RKE clusters.
Infrastructure as Code (IaC)
Practical ability to execute, maintain, and update Ansible playbooks and Terraform scripts for routine server provisioning and configuration management.
Scripting
Proficiency in Python or Bash to write operational scripts, process logs, and automate repetitive system tasks.
Observability & Alerting
Hands-on experience using monitoring tools (Prometheus, Grafana, or InfluxDB) to respond to system alerts, track performance metrics, and troubleshoot outages.
Core Networking and Services
Basic understanding of DNS, LDAP, RADIUS, and network routing fundamentals in enterprise environments.
Agile Tooling
Daily familiarity with the Atlassian suite including Jira and Confluence
Physical Datacenter Execution
Execute hardware rack-and-stack installations, structured cabling runs, power connection hookups, and component replacements (RAM, drives, NICs) in local and colocation datacenters.
Incident Response & Support
Monitor system telemetry dashboards (Grafana, Prometheus), respond to infrastructure alerts, perform initial root-cause analysis, and participate in on-call rotations for production system support.
TOIL Reduction & Scripting
Use Python, Bash, Ansible, and Terraform to automate manual daily tasks, system health checks, and routine deployment workflows.
Documentation & Team Collaboration
Maintain accurate inventory records, update datacenter rack elevation diagrams, and document technical workflows on the team wiki.
Cross-Functional Support
Work closely with senior engineers, Network teams, and QA to fulfill ticket requests, troubleshoot environment issues, and stage infrastructure for application deployments.
Meet Boingo
At Boingo, we don’t just follow the latest technology trends—we help shape them. Boingo Wireless is one of the world’s leading providers of connectivity solutions, powering cellular and Wi-Fi networks in airports, transit hubs, military bases, stadiums, convention centers, commercial properties, multifamily communities, and more. We are proud to keep people connected at some of the most iconic venues in the world.
Our team is creative, collaborative, and on the leading edge of technology. The “secret sauce” behind Boingo’s success is our incredible people and culture. We work hard, have fun, and build awesome networks and products.
We offer a comprehensive benefits and perks package that includes health, dental, and vision coverage; a 401(k) match; unlimited vacation; paid parental leave; tuition reimbursement; cell phone reimbursement; pet care benefits; and more. It’s no wonder we’ve been named among the Best Places to Work time and again.
Boingo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.
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