Director Compliance and Security

Responsibilities

• Define the annual Security strategy, roadmap, and budget. Drive the unification of IT operations and security into a single control plane for identity, devices, and access to reduce manual touchpoints across the enterprise.
• Serve as the core escalation point for major incidents, audit findings, control gaps, and operational outages. Represent Security in internal forums, audit activities, and customer security reviews.

Requirements

• 5+ years in information technology, security, or infrastructure leadership, with 3+ years directly managing teams across GRC and information security.

Security, GRC & Compliance Leadership

Oversee the Security Compliance / GRC Cybersecurity. Own and mature Boingo's GRC program - including risk register management, control mapping, evidence collection, audit readiness for NIST and SOC 2.

Enterprise Operations & Policy

Partner cross-functionally with IT, Legal, HR, Finance, and Engineering on policy development, vendor security, incident response, and risk acceptance. Ensure security architecture, IAM / PAM, vulnerability management, logging, monitoring, and endpoint security programs operate effectively across the enterprise.

Venue Security Product & Network Security

Partner with Product, Engineering, and Network Operations to embed security controls into network designs (DAS, private networks, Wi-Fi) and support the go-to-market readiness of Boingo’s venue security products. Serve as a senior security voice in cross-functional discussions involving network architecture and product roadmaps.

Automation-First Mindset

Proven history of replacing manual, ticket-heavy processes with automated compliance, logging, and security workflows.

Technical Architecture

Hands-on experience securing a multi-platform enterprise environment, including Microsoft 365/Entra ID, Google Workspace, multi-OS MDM (Mac, Windows), and Zero Trust access architectures.

Framework Mastery

Deep working experience with NIST cybersecurity frameworks, GRC program operation, including the successful completion of NIST & SOC 2 audits.

Product & Commercial Experience

Experience applying security controls, IAM, and compliance frameworks to commercially available products or multi-tenant venue networks (SaaS, NaaS, or telecom preferred).

Cross-Functional Influence

Effective communication skills with the ability to bridge technical requirements across Engineering, Product, Legal, and senior leadership.

Autonomy & Empowerment

Our engineering culture thrives on trust. We give our people the space to innovate real solutions and solve hard problems without micromanagement.

High-Impact Scope

You won't just protect our corporate footprint; you will directly shape customer-facing security features for large-scale venues and enterprise networks.

Unbeatable Culture & Benefits

Named among the

Best Places to Work, Boingo offers generous benefits (health, dental, vision, 401(k) match, bonus plan, unlimited PTO, paid parental leave) at our headquarters in Frisco, TX.

We are HIREVets Medallion awardee, and an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability, or veteran status.