- SMC
- On-site
- Mid Level
- Posted
Responsibilities
- will resolve end-user technical issues, manage system configurations, and maintain IT equipment while assisting the IT Department as needed.
- Resolve end-user technical issues and support requests
- Install and configure approved software applications
- Manage and support MDM systems and Active Directory
- Image and deploy laptops and desktops
- Maintain IT inventory and documentation
- Support conference room equipment and printers
Monitor and resolve network connectivity issues
- Provide scheduled rotating shift coverage (1st, 2nd, and 3rd shift)
- Other duties as assigned.
Qualifications
- Associate's degree in IT or related field OR 2+ years of helpdesk support experience required
- Experience with Active Directory, MDM systems, and networking protocols preferred
- Must be able to lift and move equipment up to 30 pounds and stand/sit for 8+ hours.
Reasons you should work for us
- Comprehensive benefits package including medical, dental, and vision insurance coverage.
- Basic life insurance and short-term disability coverage provided by employer.
- Supplemental life insurance and long-term disability coverage options available.
- 401K with employer contribution.
- Personal, Vacation, and Holiday paid time off for all full-time employees.
- Onsite Aurora Health & Wellness Center available for all employees.
- Employees are continuously encouraged to learn and grow their careers in smart manufacturing.
