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Diagnostic Engineer

Foxconn WI

Responsibilities

  • Troubleshoot and diagnose PCBA, server, and system-level hardware failures in a high-volume manufacturing environment.
  • Analyze failures identified during functional, in-circuit, system-level, and production testing.
  • Perform failure isolation and root cause analysis using schematics, board layouts, test results, logs, and diagnostic tools.
  • Work with Test Engineering and Manufacturing Engineering teams to identify recurring failure trends and implement corrective actions.
  • Develop and maintain diagnostic procedures, troubleshooting guides, and failure analysis documentation.
  • Utilize electrical test equipment such as oscilloscopes, multimeters, power supplies, logic analyzers, and other diagnostic equipment.
  • Analyze system logs, test data, error codes, and hardware telemetry to identify potential failure points.
  • Troubleshoot communication and hardware interfaces including PCIe, USB, I2C, SPI, UART, Ethernet, and other relevant protocols.
  • Support server-level troubleshooting involving CPUs, memory, storage devices, power supplies, motherboards, networking components, and peripheral hardware.
  • Review schematics, PCB layouts, BOMs, and engineering specifications to support failure investigation.
  • Collaborate with Quality and Engineering teams to identify root causes and implement corrective and preventive actions.
  • Track failure data and identify trends related to specific components, processes, test stations, suppliers, or manufacturing conditions.
  • Support production lines by providing timely technical assistance for complex or recurring failures.
  • Participate in engineering builds, new product introductions, process improvements, and production readiness activities.
  • Work with suppliers and component manufacturers as needed to investigate component-related failures.
  • Assist in the development and improvement of automated and manual diagnostic processes.
  • Provide technical guidance and training to technicians and production personnel on troubleshooting procedures.
  • Maintain accurate records of failure analysis, diagnostic results, corrective actions, and engineering recommendations.
  • Follow all company safety, quality, and manufacturing procedures.

Requirements

  • Experience troubleshooting hardware failures at the board and/or system level.
  • Experience with failure analysis and root cause analysis methodologies.
  • Ability to interpret test logs, error codes, diagnostic results, and manufacturing data.
  • Strong written and verbal communication skills.

Qualifications

  • Bachelor’s degree in Electrical Engineering, Computer Engineering, Electronics Engineering, or a related field preferred.
  • 2+ years of experience in electronics, PCBA, server, computer hardware, manufacturing, test engineering, or failure analysis.
  • Strong understanding of electronic circuits, digital systems, PCBA components, and computer/server architecture.
  • Experience using electrical diagnostic equipment such as oscilloscopes, multimeters, logic analyzers, and power supplies.
  • Ability to read and interpret electrical schematics, PCB layouts, engineering drawings, and technical specifications.
  • Knowledge of PC/server hardware, including CPUs, memory, storage, networking, power systems, and peripheral devices.
  • Familiarity with hardware communication protocols such as PCIe, I2C, SPI, UART, USB, and Ethernet.
  • Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues.
  • Experience working in a high-volume manufacturing or production environment preferred.
  • Familiarity with automated test equipment, functional testing, ICT, FCT, or system-level testing preferred.
  • Experience with Linux and/or Windows operating systems preferred.
  • Basic scripting or programming experience using Python, C/C++, Shell, or similar languages is a plus.
  • Ability to work cross-functionally with Engineering, Quality, Manufacturing, Test, and Production teams.
  • Ability to work onsite in a fast-paced manufacturing environment.
  • Bilingual English/Mandarin is a plus.

Reasons you should work for us

  • Comprehensive benefits package including medical, dental, and vision insurance coverage.
  • Basic life insurance and short-term disability coverage provided by employer.
  • Supplemental life insurance and long-term disability coverage options available.
  • 401K with employer contribution.
  • Personal, Vacation, and Holiday paid time off for all full-time employees.
  • Onsite Aurora Health & Wellness Center available for all employees.
  • Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

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