will monitor test failure trends in NPI, provide corrective actions to improve production test yields, and assist this Test and Reliability Engineering Department as needed.
Interface with customers and internal cross-functional teams to root cause hardware issues to the component level
Perform engineering investigations of significant customer field and line escalations related to hardware issues
Monitor test failure trends in NPI and provide corrective actions to improve production test yields
Design and develop debug tools to improve debug process and efficiency
Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting
Support internal communications of techniques and processes for WW RMA & Service Centers
Drive "best practices" across WW Operational, RMA & Service Sites
Program manage CSP/Enterprise account Reliability requirements
Facilitate Reliability strategy discussions
Requirements
Bachelor's or Master's degree in electrical or computer engineering required
Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required
Qualifications
Experience in hardware/firmware/software development and test methodologies preferred
Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred
Reasons you should work for us
Comprehensive benefits package including medical, dental, and vision insurance coverage.
Basic life insurance and short-term disability coverage provided by employer.
Supplemental life insurance and long-term disability coverage options available.
401K with employer contribution.
Personal, Vacation, and Holiday paid time off for all full-time employees.
Onsite Aurora Health & Wellness Center available for all employees.
Employees are continuously encouraged to learn and grow their careers in smart manufacturing.
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