Sales Associate (Vismin)

Responsibilities

• Collect KYC (Know Your Customer) documents and service agreements from clients immediately after a sale is closed.
• Act as the main point of contact between Sales (Field or AM) and the onboarding teams to track the status of new accounts.
• Maintain updated records in the CRM to ensure the sales team has real-time visibility on onboarding progress.

Quality Control

Review all submitted paperwork for accuracy and completeness before passing them to the Partner Solutions team to prevent back-and-forth delays.

Client Communication

Professional follow-ups with clients to retrieve missing information or clarify document requirements.

What we expect from you

• Bachelor’s degree in Business, Marketing, or any related field.1–3 years of experience in sales, merchant acquisition, or business development — preferably in fintech, banking, or e-commerce.
• Fresh graduates with strong potential and a positive, can-do attitude are also welcome to apply.
• Ability to review complex data, identify discrepancies, and solve problems independently.
• Excellent verbal/written communication and presentation skills. You should be comfortable speaking with various stakeholders.
• Self-motivated, results-driven, and capable of working with minimal supervision. A strong customer service mindset is essential.
• Join the Coins Team Now!
• Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
• Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
• A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.