EL/PL Claims Handler

• Davies are looking to recruit a talented Liability Claims Handler to join our growing Casualty team, the ideal candidate will have experience with EL (Employer Liability)/PL (Public Liability) Claims and Liability investigation.
• This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.
• At Davies, we value transferable skills and qualities that focus on what you can bring to the role.

What will your day look like:

Liaison with Insurers, Policyholders and Brokers

Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate

Obtaining all necessary evidence and relevant documentation

• Determining appropriate actions for the resolution of the case
• Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum, and tactics
• Negotiating settlement where appropriate, within agreed authority limits
• Corresponding with all parties professionally to proactively progress the case to conclusion
• Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times
• Maintaining a proper reserve at all times by regular review
• Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company

Knowledge and Abilities:

Essential

• Experience handling EL & PL claims
• Knowledge of how to value an injury claim
• Good communications skills at all levels
• Excellent customer service
• The ability to work as part of a team

Take responsibility for your own workload

Must be able demonstrate adaptability and flexibility

Good planning and organisational skills

Strong IT skills

Desirable

• Knowledge of reserving philosophies
• Knowledge of Civil Procedure Rules and the Claims Portal

Benefits

Career & Purpose

Davies Innovation Lab

Leadership training programme

Funding for professional qualifications

Thrive at Davies; learning opportunities

Environmental & Social

The Davies Foundation

Local charity funding

Pennies To Heaven

Employee Resource Groups

Employee volunteering programme

Financial Health

Pension, 5% employee and 5% employer contribution

My Choices at Davies provides; High Street discounts and Financial wellbeing hub

Life assurance: x4

Refer a Friend

Cycle to Work Scheme

Lease car salary sacrifice

Davies Incentive Plan

Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

Wellbeing centre; move, munch, money & mind focus

Discounts with 100's of UK retailers

EAP; 24/7 confidential helpline

25 days holiday, increases to 26 days after 5 years and 27 after 10 years

Flexible working

Dress for your day

• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan