jobapplier

Claims Handler

Davies

Claims Handler

Location

On-Site, Stoke-On-Trent - ST1 3DH

Hours

  • 37.5 hours per week
  • Hybrid working after probation!
  • Interested in starting a career in an international insurance company? Look no further! Davies is seeking a Claims Handler to join our successful Property team in our Stoke office.
  • This role will place you at the heart of our customer journey and you will be the first point of contact in moments that matter to our clients.

What will your day look like

  • Liaising with customers, insurers, suppliers, and colleagues nationwide
  • Analysing policies to determine claim coverage and devise efficient claims processing strategies
  • Keeping policyholders informed about claim progress through well-crafted correspondence
  • Setting up new claims, appoint contractors, and update internal systems

Issuing payments and arrange settlements as needed

Ensuring compliance with contractual and regulatory requirements

Contributing to team success and driving business growth

Knowledge and Abilities

  • Customer-Centric Approach: As a great communicator, you’ll be the voice of Davies. Your empathetic service will leave a lasting impression on our customers.
  • Thriving in Fast-Paced Environments: Embrace challenges and deliver swift outcomes
  • Attention to Detail: Excellence lies in the little things.
  • Proactive Attitude: We love enthusiasm! Be the driving force behind positive change.
  • Numeracy, Literacy and IT: You can offer strong numeracy, literacy and IT skills
  • Adaptability: Challenging conversations? No problem. You handle them with grace and professionalism.

Benefits

Career & Purpose

Davies Innovation Lab

Leadership training programme

Funding for professional qualifications

Thrive at Davies; learning opportunities

Environmental & Social

The Davies Foundation

Local charity funding

Pennies To Heaven

Employee Resource Groups

Employee volunteering programme

Financial Health

Pension, 5% employee and 5% employer contribution

My Choices at Davies provides; High Street discounts and Financial wellbeing hub

Life assurance: x4

Refer a Friend

Cycle to Work Scheme

Lease car salary sacrifice

Davies Incentive Plan

Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

Wellbeing centre; move, munch, money & mind focus

Discounts with 100's of UK retailers

EAP; 24/7 confidential helpline

25 days holiday, increases to 26 days after 5 years and 27 after 10 years

Flexible working

Dress for your day

  • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
  • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Every job at Davies