Program Manager - OTA Sales

The OTA Manager will be responsible for managing Treebo's OTA business on a day-to-day basis. The role works closely with the leadership team, driving channel growth, partner relationships and team execution.

About Treebo Hospitality Ventures

About Treebo

Treebo Hotels is one of India's leading budget and mid-scale hotel chains, operating across cities nationwide. Online travel agencies (OTAs) are a key distribution channel for the business.

Responsibilities

• Deliver OTA revenue and room-night targets across MMT, Booking.com, Agoda and other partners
• Drive growth on emerging OTA channels to build a balanced channel mix
• Manage relationships with OTA partners, including business reviews, promotions, commissions and visibility programmes

Represent the company in partner meetings and negotiations

• Maintain accurate listings, including content, images, room types and policies
• Monitor rate parity and resolve rate and inventory issues with Revenue Management and the channel manager
• Track guest ratings and reviews, and coordinate resolution of escalations with Operations
• Prepare weekly and monthly performance reports for senior management
• Identify opportunities to automate manual processes
• Lead, train and develop a team

Requirements

• Bachelor's degree in Hospitality, Business or a related field; MBA preferred
• 4–5 years of experience in OTA management, hotel distribution or revenue management
• Hands-on experience with OTA extranets and channel Manager
• Have a problem solving skill
• Sound understanding of rate parity, inventory management and commission structures
• Strong proficiency in Microsoft Excel or Google Sheets
• Proven ability to manage partner relationships and lead negotiations
• Excellent written and verbal communication skills
• Prior experience managing a team

Preferred

• Experience with a hotel chain or online travel agency
• Working knowledge of SQL or BI tools
• Familiarity with automation and AI tools