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Digital Workplace Solution Lead

NTT DATA

Join NTT DATA, a global leader in business and technology services. As the Digital Workplace Solution Lead, you will own the strategy, service performance, and continual improvement of Digital Workplace services for a large global financial services customer. You will coordinate global service delivery, provide technology leadership, ensure operational excellence, and lead workplace modernization initiatives. You will also support commercial and supplier management, and provide people leadership to multidisciplinary teams.

  • Own the strategy, service performance, and continual improvement of Digital Workplace services for a large global financial services customer.
  • Act as the senior Digital Workplace representative and trusted advisor; own the service strategy, roadmap, governance, and executive reporting across performance, risks, priorities, and investment.
  • Coordinate engineering, operations, Service Desk, deskside, and regional teams across countries and time zones, driving common standards while accommodating local regulatory, security, and business requirements.