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Real Estate Operations Coordinator

Pavago

# Real Estate Operations Coordinator

> Pavago · Dubai, United Arab Emirates (Remote) · — · Posted 2026-11-12

**Workplace:** remote

**Department:** Candidate Sourcing

## Description

### **Real Estate Operations Coordinator (Property Management, Leasing & Tenant Coordination) – Remote | U.S. Hours**

  • **Position Type:** Full-Time, Remote
  • **Working Hours:** U.S. Client Business Hours (flexibility required for leasing cycles, rent collection periods, and maintenance coordination)

### **About the Role**

At Pavago, one of our clients is hiring a **Real Estate Operations Coordinator** to support the day-to-day operations of residential and commercial property portfolios.

This is a high-ownership operational role focused on

  • Tenant communication
  • Leasing coordination
  • Maintenance management
  • Property system updates
  • Owner reporting and compliance

You will act as the operational bridge between

  • Tenants
  • Vendors
  • Property owners
  • Internal property management teams

The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.

If you have experience with

  • Property management systems
  • Leasing workflows
  • Tenant communication
  • Maintenance coordination

This role is a strong fit.

### **What You’ll Own**

### **Tenant Communication & Support**

  • Respond to tenant inquiries related to:
  • Rent payments
  • Lease terms
  • Maintenance requests
  • Property policies
  • Track all communication within:
  • Yardi
  • AppFolio
  • Buildium
  • Similar property management platforms
  • Send reminders for:
  • Rent due dates
  • Lease renewals
  • Compliance notices

### **Leasing & Documentation**

  • Draft, review, and process:
  • Lease agreements
  • Lease renewals
  • Tenant onboarding documentation
  • Manage documentation using:
  • DocuSign
  • Dotloop
  • Maintain organized and compliant tenant files including:
  • Applications
  • Identification records
  • Inspection reports
  • Signed agreements
  • Support property marketing across:
  • Zillow
  • Apartments.com
  • MLS listing platforms

### **Property Management Systems**

  • Maintain accurate records across property management software
  • Track:
  • Rent collections
  • Delinquencies
  • Occupancy status
  • Late fees
  • Generate and reconcile:
  • Rent rolls
  • Delinquency reports
  • Occupancy trackers

### **Maintenance Coordination**

  • Create and assign vendor work orders
  • Track maintenance tickets from start to completion
  • Coordinate with tenants and vendors to ensure timely issue resolution
  • Verify vendor invoices against completed work orders

### **Owner Reporting & Operational Updates**

  • Prepare:
  • Owner statements
  • Cash flow summaries
  • Occupancy reports
  • Vacancy updates
  • Provide regular updates regarding:
  • Rent collection status
  • Open maintenance issues
  • Leasing activity
  • Ensure reporting is accurate and delivered on time

### **Compliance & Quality Control**

  • Ensure all tenant documentation complies with:
  • Local landlord-tenant regulations
  • Fair Housing requirements
  • Internal compliance standards
  • Maintain organized, audit-ready property documentation

### **What Success Looks Like**

  • Tenant issues are resolved quickly and professionally
  • Lease documentation remains accurate and compliant
  • Maintenance requests are handled efficiently
  • Property systems stay updated and organized
  • Owners receive timely and accurate reporting

### **What Makes You a Strong Fit**

  • Strong communication skills with tenants, vendors, and property owners
  • Highly organized and comfortable managing multiple workflows simultaneously
  • Detail-oriented with strong operational follow-through
  • Problem-solver who balances tenant experience with operational efficiency
  • Able to work independently in fast-paced environments

### **Requirements (Must-Have)**

### **Experience**

  • 2+ years of experience in:
  • Property management
  • Leasing coordination
  • Real estate operations
  • Property administration

### **Core Skills**

  • Hands-on experience with:
  • Yardi
  • AppFolio
  • Buildium
  • Similar property management systems
  • Strong Microsoft Office and Google Workspace skills
  • Familiarity with:
  • Lease documentation
  • Rent collection workflows
  • Tenant communication processes
  • Strong written and verbal English communication

### **Nice to Have**

  • Experience managing portfolios of 100+ units
  • Multi-state property management experience
  • Familiarity with:
  • Security deposits
  • Trust accounting
  • Owner statements
  • Property accounting workflows
  • Experience in:
  • Residential property management
  • Commercial real estate
  • Mixed-use portfolios

### **What a Typical Day Looks Like**

  • Respond to tenant inquiries and maintenance requests
  • Process leases, renewals, and tenant documentation
  • Update rent payments and occupancy records in property systems
  • Coordinate vendor work orders and maintenance follow-ups
  • Prepare owner reports and operational summaries
  • Ensure all records remain organized and compliant
  • **In short:**
  • You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.

### **Key Metrics (KPIs)**

  • Rent collection percentage
  • Vacancy fill time
  • Maintenance resolution turnaround time
  • Accuracy of lease and tenant documentation
  • Owner satisfaction with communication and reporting
  • System and operational accuracy

### **Why This Role Stands Out**

  • High operational ownership across property workflows
  • Direct impact on tenant experience and portfolio performance
  • Exposure to leasing, maintenance, reporting, and compliance operations
  • Opportunity to grow into:
  • Property Manager
  • Operations Manager
  • Portfolio Coordinator roles

### **Interview Process**

  • Initial Phone Screen
  • Video Interview with Pavago Recruiter
  • Practical Task (lease processing or owner reporting scenario)
  • Client Interview
  • Offer & Background Verification

### **Apply Now**

If you

  • Thrive in organized, operations-heavy environments
  • Enjoy coordinating property workflows and tenant communication
  • Can manage multiple moving parts without losing accuracy
  • Want to grow within real estate and property operations

This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.

## Apply

[Apply at Pavago](https://apply.workable.com/pavago/j/EEE3000E04/apply)

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