Sales Consultant

This is a full-time, permanent role ( 38 hours a week ) based at our Brisbane CBD campus .

About Contour Education

Who We Are Contour was founded in 2020 by students who saw that the quality of your education was basically a lottery.

Teachers stretched thin by the system, learning materials that varied from school to school, and support that stopped the moment you left the classroom.

We began with 5 students in a room.

Today 15,000+ students have trusted Contour as their academic partners, and we've grown to 500+ team members across 10 campuses in Australia.

In 2025 we ranked #8 on the AFR Fast 100 of fastest-growing companies.

We've produced hundreds of 99+ ATARs, tutored the world-record UCAT scorer, and placed 850+ students into medical and dental schools across Australia.

Contour is made up of three brands: Contour Education → academic performance in high school Contour MedPrep → entry into medical and dental schools Contour TestPrep → entry into selective and scholarship schools Contour is built by students, for students.

You Will Do Connect with interested families: Contact students and parents who have enquired about Contour, registered their interest or are eligible for follow-up after a free trial.

you're often the first person a family speaks to, and how you show up genuinely shapes a student's start with Contour.

hardworking but genuinely friendly, no corporate politics.

Responsibilities

• Most outreach takes place by phone, supported by email and text.
• This is primarily a B2C outbound-calling sales role, but you will not be working from completely cold prospect lists.
• Respond to incoming phone, email and text enquiries, understand what each family needs, explain the most relevant programs and book free trial weeks.
• Follow up with families after their trial, answer concerns and clearly explain the value of the most suitable Contour program.
• Keep your CRM records accurate, complete follow-ups when promised and maximise every appropriate opportunity.
• Work towards clear activity, trial-booking and enrolment goals while maintaining an honest, student-focused approach.
• Share customer feedback and recurring questions with your Sales Team Leader to help improve the family experience and conversion process.
• your pipeline, your targets, your calls.

Requirements

• You Will Bring Strong communication skills , with the empathy to build real relationships with students and parents.
• Solution-focused and confident addressing concerns and guiding families through a decision rather than pushing them into one.
• Organised under pressure , able to manage multiple enquiries and follow-ups while staying focused on targets.
• Comfortable with CRM systems and quick to pick up new software (bonus points if you've used HubSpot before!).
• Strong academic record through QCE or equivalent.
• Bachelor's degree (completed or in progress) in Commerce, Business, or a related field.
• Genuinely student-focused , with a real interest in helping families succeed, not just closing a sale.
• Retail, hospitality, call centre, or sales experience ( preferred , not required).
• Why You Will Love It Competitive salary ($70,000 base + uncapped commissions + super), extra leave, EAP access, and lifestyle perks.
• Contour works with high-achieving students across Maths, Science, English, UCAT prep, and selective entry exams.
• Great fit if you've recently finished a university degree, did well at school yourself, and can build genuine rapport with people, whether that's a parent weighing up an important decision or a Year 12 student who wants someone straightforward in their corner.

Benefits

• weekly group sessions plus personalised feedback, with a real path to Senior Consultant or leadership for those who perform.
• no layers of management, inside one of the fastest growing education companies in Australia.

Shifts fall within our operating hours

11am–9pm weekdays and 9am–5pm weekends . These are the business's operating hours, not an expectation that you work every day or every available hour. Evening and weekend availability is required .

How to Apply

If you are committed to guiding families through their educational journey , we'd love to hear from you. Application Process Submit your application. Shortlisted candidates will complete a behavioural and video interview assessment. Suitable candidates will then be invited for an interview.

Help families navigate one of the most important decisions in their child's education.

As a Sales Consultant, you'll be the first person a family speaks to. You'll answer their questions, book trial lessons, and help them decide if Contour is the right fit. This is a sales role, but it works because you actually care about the outcome.