Mining Operations Assistant Supervisor

Mining Operations Assistant Supervisor plays a critical leadership role in supporting daily field operations, team performance, and installation activities.

About Riot Platforms

• We are committed to creating an inclusive environment for all employees.
• RIOT) vision is to be the world’s most trusted platform for powering and building digital infrastructure.
• Riot’s mission is to empower the future of digital infrastructure by positively impacting the sectors, networks, and communities that we touch.
• We believe that the combination of an innovative spirit and strong community partnership allows us to achieve best-in-class execution and create successful outcomes.
• Who we are At Riot, we’re building the future of digital infrastructure.
• Our team members have unparalleled opportunities to work on groundbreaking initiatives.
• Through technical excellence and strategic execution, Riot has positioned itself as a leader in the industry driving advancements that continue to set new benchmarks in digital infrastructure.
• We are trailblazers.
• Problem solvers.
• People who thrive in fast paced environments, communicate clearly, and bring relentless focus to efficiency and execution.

Responsibilities

• This primarily field-based position drives productivity, enforces safety standards, and ensures high-quality work.
• The Assistant Supervisor provides hands-on leadership, coaching, and coordination, serving as a key point of contact for technicians and supporting operational continuity across shifts.
• What you'll do Spend about 95% of time in the field supporting technicians, troubleshooting, and keeping operations efficient.
• Spend 5% on administrative and system tasks.
• Work alongside technicians to complete daily tasks and meet operational goals.
• Lead by example through work ethic, safety compliance, and commitment to quality.
• Drive productivity by ensuring tasks are completed accurately, efficiently, and on schedule.
• Coordinate daily activities to meet operational priorities.
• Provide real-time coaching, feedback, and direction to improve team performance.
• Oversee and take part in end-to-end mining equipment installation: unboxing and installing units, running Cat-5 cables to designated network ports, and modifying materials with hand tools (foam cutting, de-fanning).
• Ensure installations meet company standards for quality, functionality, and efficiency.
• Enforce safety policies and regulations, foster a culture of accountability and incident prevention, and promptly identify, address, and escalate safety risks.
• Safely operate and oversee scissor lifts (up to 20 feet), forklifts, and pallet jacks.
• Train, coach, and mentor technicians on technical skills, work methods, and safety, from onboarding through ongoing development, while reinforcing performance expectations and accountability.
• Ensure work orders, priorities, and expectations are clearly communicated and executed.
• Use OneNote and Microsoft Teams to track progress and share shift pass-downs.
• Stay aligned with direction from Building Supervisors.
• Serve as a primary team contact during assigned shifts.
• Escalate issues when necessary.
• Lead day/night shift handoffs, including staging materials, tools, and resources for incoming shifts.
• Ensure operational supplies (e.g., water, ice) and overall shift readiness.
• Oversee refueling and readiness of company vehicles (e.g., Rangers).
• Verify tools and equipment are stored, secured, and accounted for at shift end.
• Maintain a clean, organized, professional workplace by upholding housekeeping and waste disposal standards, overseeing routine cleaning (dusting, sweeping), and confirming workspaces are left in proper condition at shift end.
• Perform other related responsibilities as assigned to support operational needs and team success.
• Proactively identify, report, and mitigate potential workplace hazards or unsafe conditions.
• Maintain compliance with OSHA regulations and internal safety training.
• Keep all work areas clean and free of obstructions to prevent workplace accidents.

Requirements

• High School Diploma or GED Prior experience installing computer equipment.

Physical requirements and work environment

• Ability to stand, walk, and perform repetitive tasks for extended periods
• Ability to lift and move equipment as needed ( 50 pounds)
• Ability to work onsite in a mining or data center environment (heat, noise, etc.) Exposure to high noise levels and varying temperatures

Pay

Compensation and Benefits Salary commensurate with experience.

Benefits

• 401(k) retirement plan: Incudes a generous company match.
• Multiple medical plan options, including 100% company-paid plans, HAS & FSA.
• Paid time off, sick time and floating holidays.
• Enjoy free gym memberships, pet insurance, childcare discounts, employee assistance program, and more to support your life both in and out of work.

Safety Requirements PPE & Compliance

Strictly adhere to all site safety protocols and wear required Personal Protective Equipment (PPE) at all times (e.g., safety glasses, hearing protection, steel-toed boots).

Riot is an equal opportunity employer.